Strategy, Strategic Marketing, Business Improvement
Marketing and Communications
People Development
Professional Services Companies provide complex and high-value services to clients via teams of highly qualified or skilled people. They need to ensure the quality and consistency of their service delivery through good systems and practices. In addition, their core competitive advantage comes from how effective they are in building, maintaining, and applying their collective base of knowledge.
Examples of professional services companies are technology service providers (engineering and software), software developers (service and product), and law firms.
These types of companies face the following issues: