Virtual

Virtual Specialists

Strategy, Strategic Marketing, Business Improvement

Bruce Holland

Marketing and Communications

Paul Williams

People Development

Bruce Holland

Professional Service Companies

Professional Services Companies provide complex and high-value services to clients via teams of highly qualified or skilled people. They need to ensure the quality and consistency of their service delivery through good systems and practices. In addition, their core competitive advantage comes from how effective they are in building, maintaining, and applying their collective base of knowledge.

Examples of professional services companies are technology service providers (engineering and software), software developers (service and product), and law firms.

These types of companies face the following issues:

  • Identifying profitable market niches & market development
  • Developing high value service offers
  • Delivering services to clients effectively and profitably
  • Maintaining long term relationships with quality clients
  • Building and managing their knowledge base so as to maintain competitve advantage

Some points of interest:

Virtual assists professional service companies in the following ways:
  • Strategic development
  • Market development, client management, and communications
  • Profitable project delivery
  • Maintaining service quality (people, knowledge, processes)

Virtual Clients
  • Intellex Ltd
  • Information Power Ltd
  • Hyperbolex Ltd
  • Phillips Fox
  • Simpson Grierson
 
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