Does your organisation pass the service quality test?
- Does your organisation have an effective process to make sure your employees are constantly thinking about the customer and how to add value to his business? More importantly, do your customers agree or is their potential untapped?
- Are all your employees working with energy and good humor to the benefit of your customers? Do your best customers agree?
- Do more new ideas for new products and services come from your grass roots people or are you reliant on your management? Do you have a competitive advantage because everyone works as though they owned the company or are you going backwards?
If you need help see our service quality product.