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Identifying someone else who was a leader and learning what they did

I asked people to think about somebody in whose presence they felt personally capable of achieving more than they thought they were capable of achieving. Each person was able to identify someone who had made them feel more powerful sometime in their life. I then ask them to think about the observable behaviors these people demonstrated (what they actually did) that made them feel stronger. As each person told their story in small groups, the team identified and summarised the key behaviors of these people.

Two things were surprising to everyone:

How few examples were drawn from the world of work. Most people talked about their parents or their grandparents or someone else outside work, like a teacher. This developed into a discussion about why so few examples came from work, and how much better it would be if everyone could say that they had at least one person from work who had made a significant difference to their life.

How simple some of these behaviors were and how accessible they were to each and every one of us if we choose to use them. The behaviours identified included such simple things as:

  • Seemed to care about me by spending lots of time with me
  • Listened without interruption or judgement
  • Showed honesty because I never heard them say anything bad about anyone else behind their backs
  • Expected more of me than I expected of myself
  • Believed in me by giving me a go
  • Challenged me in a difficult situation.

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