• My sector
• Points of Pain
• Self Diagnostics
• FREE Insights
• Products & Services
• About Virtual Group
• Our People

Points of Pain

• Lack of clear direction
• Poor leadership
• Silos, infighting and departmental politics
• Over worked or Too busy
• Static or declining markets and sales
• Poor client retention or profitability
• Poor organisational effectiveness - structure and process
• Poor organisational effectiveness - people, groups
• Lack of energy, enthusiasm, and buzz
• High costs, cannot measure performance
• Poor information management.

ARE YOUR STRUCTURE AND PROCESSES ALIGNED WITH YOUR STRATEGY?

How do your structure and processes enhance or inhibit your organisation's effectiveness and performance?

Symptoms:

• People are overworked or too busy, too much rework
• Too many layers or silos, poor horizontal and vertical communication
• Confused job reporting relationships, poor co-operation
• Projects are slow
• Too much overtime
• Lack of cooperation
• Duplication of work, keep reinventing the wheel
• Too many meetings, time wasted, time delays
• Too many transaction errors, quality issues
• Lack of controls, standards
• Bureaucratic approval layers, rigid procedures
• Tasks fall through the gaps, fragmentation of work
• High costs of workplace compliance

Levers:

• Increase cooperation and collaboration
• Strategy and execution
• Align structure and processes with strategy
• Process Improvement
• eBusiness