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Points of Pain

• Lack of clear direction
• Silos, infighting and departmental politics
• Static or declining markets and sales
• Poor client retention or profitability
• Poor organisational effectiveness - structure and process
• Poor organisational effectiveness - people, groups
• Lack of energy, enthusiasm, and buzz
• High costs, cannot measure performance
• Poor information management
• Health and Safety compliance issues

DO YOU EXPERIENCE ANY OF THE FOLLOWING PAIN POINTS?

Lack of clear direction- Achieve clarity of vision and mission, effectively align your organisation with your markets and key stakeholders, understand your strengths and value drivers, know your key strategies.

Silos, infighting and departmental politics - Silos lead people to focus inward and away from the client, they are far more costing than most Chief Executives realise. They slow the organisation. They stop cooperation. They drive the best people out of the organisation. Understand how to break silos and dramatically increase cooperation.

Static or declining markets and sales - Determine whether your market is mature or declining, improve the profitability of your current markets, identify and develop new markets.

Poor client retention or profitability - Understand who your profitable clients are, understand what is important to them, erfine your value proposition, deliver this effectively.

Poor organisational effectiveness - structure and process - Align your structure and processes are aligned so as to achieve your organisation's mission.

Lack of energy, enthusiasm, and buzz - Some organisations are buzzing. Others are dead. Mostly the difference is due to the senior management and some remarkably simple things they do (or don’t do).

Poor organisational effectiveness - people, groups - Ensure your organisation's mission is supported by the right people with the right attributes, augmented this with the right culture, reward systems, belief systems, and management style, and reinforce with effective knowledge management.

High costs, cannot measure performance - Ensure that your measurement systems are appropriately designed and aligned so as to support and promote the right behaviour within your organisation.

Poor information management - Ensure that your information management systems fully support your organisational processes.

Health and Safety compliance issues - Ensure that your organisation meets Health and Safety requirements. Doing this effectively will deliver a safer and more effective working environment, and lower ACC levies.

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